You’re familiar with the standard pros and cons and presumably you’re reading this article so that you can get a better grasp of the human and compliance issues you may face if you outsource your BPO.
As a provider, you cannot reduce your obligations under HIPAA or HITECH by outsourcing and sending the administrative functions of billing offsite.
Your Revenue Cycle Management provider can assist in formulating a training program. Train your NPP on billing and documentation.